1. Introduction

Expert Hygiene Services (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website experthygiene.com.au or contact us for services.

2. Information We Collect

We may collect the following information:

Name, email address, and phone number
Property address for service delivery
Service preferences and booking details
Website usage data (analytics)
Communications with our team

3. How We Use Your Information

To provide and manage our cleaning services
To respond to enquiries and provide quotes
To send booking confirmations and service updates
To improve our website and services
To comply with legal obligations

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data transmissions are encrypted using SSL/TLS technology.

5. Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (such as email delivery services) who assist us in operating our business, subject to confidentiality agreements.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. Contact us at accounts@experthygieneservices.comto exercise these rights.

7. Contact

For privacy-related enquiries: accounts@experthygieneservices.com